Filafox

Policy

Orders ship within 3-7 business days unless marked as made-to-order.
Tracking details are shared once the order is dispatched.
Domestic deliveries follow standard courier timelines.
International orders follow export compliance regulations.
Customs duties, taxes, and clearance fees are the buyer's responsibility.
Delays caused by courier, customs, or external logistics are not the company's liability.

Customer data is collected for order processing, support, and service-related communication.
Data collected includes name, contact info, address, and payment details.
Information is stored securely and never sold or rented.
Logistics partners and payment gateways receive only necessary data.
Cookies and analytics may be used for site performance and fraud prevention.
Users may request data deletion at any time.

Using the website or purchasing products implies acceptance of these terms.
Product specifications, prices, and availability may change without notice.
Reproduction of website content or product information is prohibited.
Users must provide accurate and complete information during orders.
Company is not liable for damages due to misuse or improper installation of machines.
All disputes fall under the jurisdiction of the company's operational location.